Privacy Policy

Revised as of February 2021

Continental DataLogix LLC is dedicated to protecting your privacy and handling any personal information we obtain from visitors to our website with care and respect. This Privacy Policy describes our practices regarding the collection and handling of information that is provided through www.continentaldlx.com.

The Use of Your Information

When you visit our website, we may collect personal information that either you choose to voluntarily disclose when you 1) contact us with a comment or request for information about Continental DataLogix (CDLX) or a specific case or 2) file an electronic claim, or a third party (e.g., broker, custodian) provides one on your behalf.

Personal information can include name, address, telephone number, email address, and Proof of Claim form data. We restrict access and use of this information to only those employees and third-party processors who require the information to respond to your comment or inquiry or to process claims.

We also may automatically collect certain website information as you browse our website. Examples include the type of Internet browser you are using, your computer’s IP address, the type of computer operating system you are using, the domain name of the website from which you linked to our website and a record of the pages on our website that you have visited. We use this information for purposes of optimizing and improving our website.

About Our Cookie Policy

When you view our website, we may store certain information on your computer in the form of a “cookie” or similar file. Cookies help us tailor and improve your Web browsing experience on our website and do not contain any personally identifiable information.

With most Internet browsers, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.

Your Information

CDLX does not sell or rent any personal data. We share information for the following purposes:

Claims administration.

We collect and process your personal information on behalf of our clients to support claim administration. Therefore, we share information with our clients and courts when it is necessary to complete the claims administration process. We may disclose your personal information to comply with any court order, law, or legal process, including to respond to any government or regulatory request.

Harm prevention.

We may be required to share your information to investigate, prevent, or take action regarding illegal activities, suspected fraud, or as otherwise required by law enforcement. CDLX is subject to the investigatory and enforcement powers of the FTC.

Providing our services.

We engage contractors, service providers, and other third parties to support our business. Service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. Service providers may include marketing services to help us publicize and advertise our services or a particular claim administration. We may share your personal information with said providers and support agencies in the course of facilitating our services to you. CDLX has the responsibility for the processing of personal information it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf.

How We Protect Your Information

You understand and agree that “perfect” security does not exist anywhere, including the Internet. As a result, CDLX cannot guarantee or warrant the security of any information you transmit to us via our website, and you do so at your own risk. We are committed to ensuring the safe retention and use of your personal information; our business practices, processes, and facilities comply with applicable laws and regulations on data privacy protection and security.

Children Under the Age of 18

This site is not designed for children and we do not knowingly collect, use or disclose any personally identifiable information from those under the age of 18, without the consent of a parent or guardian. By accessing and using our site, you hereby represent that you are at least 18 years of age. If we have collected or received personal information from a child under 18 without consent from a parent or guardian, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us via the “Contact Us” link on this website.

Questions / Changes to Your Information

If you have any questions about this Privacy Policy or you wish to revise or remove personal information you submitted previously on this website, you may contact us using the information at the “Contact Us” link on this website, located at the top right corner of this page. You expressly authorize us to access your data for purposes of completing your requested modifications and/or deletions.

Individuals Located Outside of the U.S.

When our website operates (including collecting information directly from you related to a specific claim) outside of the U.S., you may have additional rights based on several factors, including where you live or where you are accessing the site. Please contact us if you have any questions regarding your privacy rights.

Disclaimer

The services provided by a CDLX website do not constitute the rendering of legal services, and no attorney-client relationship is formed between CDLX and any client, or between CDLX and any User, by virtue of such services. The information contained in CDLX websites is not intended to constitute legal advice or to substitute for obtaining appropriate legal advice. This Privacy Statement describes CDLX’s privacy practices only. It does not describe, and CDLX makes no representations about, the privacy practices of any other parties, including CDLX’s clients, who may receive personal information from CDLX in the course of using CDLX’s services. CDLX may update or change this Privacy Policy without prior notice to you and any and all such modified versions of our Privacy Policy will be effective upon the date of posting on our site. We will post a notice on this site to identify any significant changes to our Privacy Policy and indicate at the top of the notice when it was most recently updated.

Additional Information for California Consumers

In addition to the information provided above, if you are a current resident of California, you may have certain rights regarding your personal information. For our clients that meet the definition of a business under the California Consumer Privacy Act (CCPA), CDLX will assist those clients, to the extent possible, with the fulfillment of their obligations to respond to your requests. These may include, depending on the circumstance, the right to access the personal information that has been collected about you in the past twelve months; delete your personal information; restrict our use of your personal information; and opt-out from the sale of your personal information (if applicable). CDLX will not discriminate against consumers for exercising their rights under the CCPA. If you would like to discuss or exercise the rights you may have, feel free to contact us via email or the contact tab located at the top right of this webpage.

Additional Information for EU/EEA Residents

In addition to the information provided above, if you are a current resident of an EU/EEA country, you may have certain rights regarding your personal information. CDLX will assist our data controller clients, to the extent possible, with the fulfillment of their obligations to respond to your requests. These may include, depending on the circumstance, the right to access your personal information; rectify the personal information we hold about you; erase your personal information; restrict our use of your personal information; object to our use of your personal information; receive your personal information in a usable electronic format and transmit it to a third party (also known as the right of data portability); lodge a complaint with your local data protection authority; and withdraw any consent you have given to the uses of your personal information. If you would like to discuss or exercise the rights you may have, feel free to contact us via email or mail.

Third Party Websites and / or Links

This Privacy Statement only applies to CDLX websites and does not apply to any websites from which you may have linked to this website or to any website to which you may link from this website.

Your Consent

By using this website, you signify your agreement to the terms of this Privacy Policy. If changes are made to this Privacy Policy, you will signify your agreement with the new policy by continuing to use this website after the changes have been posted.